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Legal

Privacy policy.

Landmark Valuations is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information we collect

We may collect the following personal information when you interact with our website, submit an enquiry form, or request a quote:

  • Your full name
  • Email address
  • Phone number
  • Property address and details submitted through our quote or enquiry forms
  • Any additional information you voluntarily provide in messages or form submissions

We may also collect non-personal information automatically, such as your IP address, browser type, and pages visited, through standard web analytics tools.

2. How we use your information

We use the personal information we collect for the following purposes:

  • To respond to your enquiries and provide requested information
  • To prepare and deliver property valuation quotes
  • To deliver valuation services you have engaged us for
  • To communicate with you about your valuation or related matters
  • To improve our website and services
  • To comply with legal and regulatory obligations

3. Third parties

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, including:

  • Email delivery and hosting providers
  • Website analytics services
  • Professional service providers involved in the valuation process

These service providers are bound by confidentiality obligations and are only permitted to use your information for the specific purposes we direct.

4. Data security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

  • Secure (HTTPS) transmission of data through our website
  • Restricted access to personal information within our team
  • Regular review of our data handling practices

No method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate, incomplete, or out-of-date information
  • Request deletion of your personal information, subject to any legal obligations we may have to retain it
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint if you believe your privacy has been breached

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

6. Cookies and analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

8. Contact us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: